How FirstLight helps your business succeed!


Ultra high-speed, low latency, scalable data transport solutions up to 100 Gbps including Ethernet (E-Line, E-LAN, E-Access).


Dedicated symmetrical connections via FirstLight’s regional network incorporates robust Tier 1 provider connections and private peering. Delivered over our own fiber optic backbone, our Internet services are capable of scaling up to 10 Gbps to keep pace with your business needs.

Cloud Services

The FirstLight cloud provides a secure, geo-redundant and high-availability environment for servers, storage, backup, and disaster recovery.

Data Center

Leverage FirstLight’s data center services to house your mission critical applications and infrastructure. FirstLight operates 11 data centers throughout the Northeast. Choose from half cabinets, full cabinets, cages or suites.


Bundled and usage-based PRI-T1, SIP trunks, and traditional voice service.

Dark Fiber

Dark fiber is an ideal solution for organizations that have high-capacity bandwidth needs and in-house expertise to manage them.

Advanced Technologies

Our team of experienced engineers will help you with managed firewall and router services, monitoring, hosted video conferencing, network evaluation, and hardware from Cisco.

User Guides

Here are helpful user guides on FirstLight solutions, products, and services which will help answer your technical questions.

“Two of our primary needs were a solid, high speed Internet connection and a resilient core backbone; FirstLight delivered on both.”— hopTo

“FirstLight Fiber’s Internet connectivity is very reliable and our user experience has been remarkably consistent for both our locally based and remote field staff”— Visiting Nurse and Hospice for Vermont and New Hampshire (VNH)

“FirstLight is all about reliability, reliability and reliability, as well as the speed and ability to grow with us as our data needs increase over time.”— Langrock Sperry & Wool, LLP

“Through FirstLight, we can offer more bandwidth and greater reliability to our community.”— University of Vermont

“With FirstLight’s help, we were able to once again enhance our network’s capacity and reliability.”— AMRI

“By offering scalable services designed to accommodate growing bandwidth needs, FirstLight has been a key player in our transition, and the connection between our existing and new facilities has been seamless.”— Vermont Hard Cider Company

“To facilitate the efficient movement of data throughout our network, we needed strong reliability and symmetrical data speeds, and it was the logical choice to have FirstLight take the lead.”— Laconia Harley-Davidson

“FirstLight was able to adapt to our needs in ways that some other vendors could not.”— Visiting Nurse and Hospice for Vermont and New Hampshire (VNH)

“FirstLight delivers a service that is fast and reliable. Our Internet and phone services are our main point of contact for operations, and it is critical that we have optimal connectivity.”— The Vermont Teddy Bear Co.

“Switching from copper to fiber-based services has saved us time and money, and as our data needs increase, our network is now at a point where it’s easily upgradable to higher bandwidth.”— SRPC Medical Imaging

“With FirstLight’s Internet service our business operates much more efficiently.”— White Mountain Oil

“When the need for bandwidth increased, FirstLight was the communications provider best suited to meet our needs, and more importantly, our budget.”— Holderness School

“Ultimately, we chose FirstLight for not only its extensive network footprint, but for the quality of its services and the local, small-town feel the FirstLight team extends to each of its customers.”— SymQuest Group, Inc.

“With our business model, it is essential to have Internet and voice services that ensure both speed and security, and I find FirstLight has far exceeded these requirements and has proven itself superior to its competitors.”— Jim Martinez, President, Tri State Area FCU

“While upgrading our Internet bandwidth from 20 Mbps. to 100 Mbps., we took the opportunity to consolidate our Internet and voice services with FirstLight, which helped us to achieve further cost savings, and allows our IT department the convenience of working with just one local, dependable vendor.”— Mount Sunapee

“One of the reasons we selected FirstLight was because they understood our needs and could offer the level of diversity that our former provider could not.”— Bowl New England

“Through the university’s connection to FirstLight and its fiber portfolio, we have created many opportunities for our research and education partners to obtain high speed connectivity throughout this region.”— University of Vermont

“Because of its responsiveness and adaptability to our needs, FirstLight has been a trusted partner to AMRI for more than a decade.”— AMRI

“Having already been a customer of FirstLight for the past several years, and based on our positive experience with the exceptional service and personalized attention we received, choosing FirstLight was an easy decision.”— Vermont Hard Cider Company

“With FirstLight having fiber nearby and its ability to minimize technical headaches while migrating from copper to fiber easily won our business – hands down.”— Laconia Harley-Davidson

“FirstLight offers consistent, reliable connectivity, competitive pricing and great localized customer service and technical support. ”— Mount Sunapee Resort

“FirstLight has been extremely helpful during our transition, and I continue to be impressed with the service and professionalism of its team.”— Holderness School

“We have worked with FirstLight [through the former TelJet] for several years, and in our pursuit to increase our capabilities into the US, syncing up with an independent carrier operating in Northern New England, like FirstLight, was a natural fit.”— Fibrenoire

“As a business law firm, we are constantly on the go and depend on reliability and speed when it comes to technology – and FirstLight Fiber delivers on that.”— Langrock Sperry & Wool, LLP

“The local, personalized and prompt service we have received from FirstLight has been exceptional.”— SRPC Medical Imaging

“Our relationship with FirstLight allows us to leverage our combined strengths to provide our MEF 2.0 compliant Carrier Ethernet services to businesses requiring connectivity between the two countries.”— Fibrenoire

“Fiber networks serve as a gateway to the rest of the world, and because of FirstLight’s team and network, we can consider the next phase of connectivity for the entire State of Vermont, which includes VT UCAN, the Vermont Unified Community Anchor Network.”— University of Vermont

“We serve approximately 2,000 students and part of ensuring their educational success is having reliable, high speed Internet from a provider upon whom we can rely and trust”— Laconia School District

“The whole experience with FirstLight has been a very positive one, and I would recommend their services to other institutions.”— Hudson Valley Community College

“The infrastructure, the quality and the speed we are observing now is vastly improved in comparison to our previous connection. ”— Hudson Valley Community College

“With FirstLight, we have more bandwidth, better service and superior reliability – all for a cost that fits within our budget.”— ECHO Lake Aquarium and Science Center

“With FirstLight’s Ethernet service, provisioned over FirstLight’s own fiber optic network, SRPC is operating more efficiently.”— SRPC Medical Imaging

“FirstLight stood out among all of the potential vendors we reviewed for enabling the bandwidth expansions that we will inevitably need down the road, while also offering the high quality, localized customer service and support we need today”— Laconia School District

“Connectivity is the livelihood for businesses in our region, and we put a lot of trust in FirstLight to help SymQuest deliver the best services.”— SymQuest Group, Inc.

“The fact that FirstLight has built such an advanced and robust IP core in the Northeast is one of the main reasons that we chose to work with them. By aligning with FirstLight, we help bring a wider, more advanced set of services to Maine businesses, allowing them to compete more effectively in the global economy.”— Maine Fiber Company

“All of our needs were met quickly and completely by the FirstLight team; making this upgrade seamless.”— AMRI

“With FirstLight’s vPBX service, our phone numbers stayed the same, voicemail stayed the same, and the entire implementation was smooth. This is a huge win for CDChoices and our consumers.”— Consumer Directed Choices

“We have been working with FirstLight since 2012, and have found the company to be an exceptional technology partner and provider for SymQuest.”— SymQuest Group, Inc.

“FirstLight’s general service, tech support and its installation services have been nothing short of top notch, we couldn’t ask for a better service provider for our data needs!”— Langrock Sperry & Wool, LLP

“What used to take 15 minutes has now decreased to just 2-3 minutes, allowing SRPC to do more readings, and the connectivity between our offices and external work stations is instantaneous, so our doctors can be anywhere and easily access the images they need.”— SRPC Medical Imaging

“We could not be more pleased with our decision to migrate from copper to fiber with FirstLight for our internet and networking needs.”— Langrock Sperry & Wool, LLP

“From providing a great self-serve portal for DNS management to the team’s localized support, working with FirstLight has been very beneficial”— Visiting Nurse and Hospice for Vermont and New Hampshire (VNH)